While we're always sad to see you go, we understand that sometimes goodbyes are just another part of your data-driven journey.
If you're thinking about parting ways with Pecan, we want to make the process as smooth and hassle-free as possible. Here’s everything you need to know about winding down your account, depending on your current setup.
If you are still in trial:
Good news! We never asked for your credit card details, so there's no need to worry about unexpected charges. Your trial will simply expire on its own, leaving you charge-free and carefree.
Feel free to come back and dive deeper anytime—you’ll always be welcome here!
For our valued paying subscribers:
Go to your settings page and click the billing tab. There you can select to cancel your subscription:
Your subscription to Pecan will expire at the end of the current calendar month. As such, you will continue to have access to Pecan until the end of this period. However, it is important to note that any usage charges that you may incur during this time will be billed and charged by the end of the month.
We encourage you to take advantage of this period to ensure that you have fully utilized the services provided by Pecan.
If you want to change your plan or re-subscribe, please reach out to our support team through the chat on our platform or drop an email to [email protected].
Deleting Your Data
Want to leave no trace behind?
If you decide to delete all the data you've imported into Pecan, we've made it straightforward for you. Simply follow the steps in our guide on deleting files and connections in Pecan.
We’re sorry to see you leave and hope your experience with Pecan helped you unlock valuable insights. Remember, our team is here if you have any final questions or need further assistance.
Take care,
The Pecan Team 💜